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Quality Hotel Sveitsi

3 min read
Hotel Sveitsi aula

QUALITY HOTEL SVEITSI

Smartvatten Monitoring quickly uncovered a hidden leak in the area of Quality Hotel Sveitsi in Hyvinkää. The situation demonstrated how important it is to monitor water consumption even in properties with low usage – and how technology can support responsible choices.

 

Quality Hotel Sveitsi is a well-known conference and leisure hotel nestled in nature in Hyvinkää. Part of the international Strawberry chain, it offers high-quality facilities for accommodation, meetings, and leisure. The property complex of Quality Hotel Sveitsi is diverse, with numerous water points that make monitoring water consumption a challenge – especially since some areas are not in the hotel’s direct use. A clear example of this occurred in spring 2025.

Tuija Lehtojoki. Picture: Mikko Uosukainen

The leak was quickly found - thanks to data and collaboration

One morning, the Smartvatten system alerted to unusual water usage: water was flowing at a rate of about 2–3 liters per minute.

We reacted immediately and asked our cleaning staff to check the hotel rooms, says Hotel Director Tuija Lehtojoki. When nothing abnormal was found in the rooms, the search expanded to the entire hotel area.

Since there are other operators on the premises besides the hotel itself, the leak wasn’t immediately traceable. The property maintenance team began systematically narrowing down the issue by closing off water lines. One building on the site was out of use and had no active operations – but when its water line was shut off, the alarm stopped.

The leak disappeared entirely the next night, and we were able to confirm that the issue was in that building. When we closed the valves in the restrooms, the leak was finally located in two different bathroom fixtures, Lehtojoki explains.

Even a small leak can become a big problem

The situation was resolved within the same day – but it could have gone unnoticed for weeks or even months.

This was a building that isn’t in regular use. Without Smartvatten’s service, the leak could have continued for a long time, Lehtojoki notes.

The case sparked a new level of understanding regarding water consumption monitoring.

Leaks should always be treated with the seriousness they deserve. Even smaller leaks must be taken seriously.

It is important for us to meet our environmental targets and act responsibly. This situation clearly showed that we are on the right track," concludes Lehtojoki.

A concrete step toward responsibility

At Smartvatten, we were able to provide Quality Hotel Sveitsi with a concrete example of how technology supports sustainable water use and responsibility goals. 

The service worked immediately after installation and did exactly what was promised, says Lehtojoki.

Thanks to this case, Quality Hotel Sveitsi now has a better understanding of the importance of including even less-used buildings in water monitoring – and of identifying potential leaks in time. At the same time, the service supports the hotel’s goal of reducing its environmental footprint.

More information 

Iiro Sarjanoja
Team Lead
Customer Success
Smartvatten

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Email

More information

Tuija Lehtojoki
General Manager
Quality Hotel Sveitsi

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Quality Hotel Sveitsi is a versatile experience and conference hotel located next to the beautiful Sveitsi Park in Hyvinkää. The hotel offers cozy accommodation, modern meeting facilities, and comprehensive wellness and leisure services for business travelers, families, and event guests alike.

The hotel is part of the international Strawberry chain, known for responsible and high-quality hotel operations in the Nordics. At Sveitsi, particular emphasis is placed on customer experience, environmental responsibility, and versatile services – all of which are reflected in both the facilities and operations.

More information: https://www.strawberry.fi/hotellit/suomi/hyvinkaa/quality-hotel-sveitsi/