Operators in the social and healthcare sector manage extensive property portfolios across Finland. There are multiple sites, and maintenance responsibilities are divided among several property managers. Although our customer had property-specific water consumption monitoring in place, forming a comprehensive overview at the portfolio level was challenging. The data was fragmented, and not all relevant stakeholders had access to every site. This made it difficult to compare water consumption, monitor performance, and make proactive decisions.
Smartvatten HUB is a cloud-based service that enables real-time monitoring of property water consumption and deviations from a single view. HUB consolidates water consumption data into clear dashboards and enables comparison between sites as well as portfolio-level monitoring.
In this case, Smartvatten created a single shared set of credentials for the customer within the HUB service. Through these credentials, all relevant stakeholders can centrally access water consumption data for the entire property portfolio – regardless of who is responsible for property management at each site.
The solution was tailored to the customer’s operating model: multiple properties, multiple property managers, and multiple users – but a shared need for transparent and easily accessible data.
The shared credentials proved to be the best possible solution for the customer. According to the customer, it now enables all necessary stakeholders to view water consumption data for all properties within the same service – something that was not previously possible.
The solution simplified daily operations and improved water consumption monitoring across the entire portfolio. At the same time, Smartvatten’s service gained visibility within the customer’s organization at a completely new level, as HUB began serving a wide range of user groups and supporting decision-making processes.
Centralized view of the entire property portfolio’s water consumption in Smartvatten HUB
Easy and consistent access to water consumption data for all stakeholders
Improved comparability and comprehensive overview of water use
Smoother collaboration in an environment with multiple property managers
Broader and more versatile use of Smartvatten’s service within the organization
Smartvatten HUB brought clarity and transparency to the monitoring of water use across a large property portfolio. A shared view across all properties enabled portfolio-level analysis for the first time and addressed the organization’s real operational needs.
At the same time, Smartvatten’s service strengthened its position as a key tool for water consumption monitoring and decision-making support.
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